THE SPACE

STUDIO POLICIES

At The Space, we appreciate your support and want to ensure clarity and fairness for everyone. All clients agree to these policies when signing our new client/ liability waiver. Please review them carefully for your reference.

GENERAL SALES POLICY

  • All sales are final due to the nature of our small business.

    We thank you sincerely for supporting The Space!

MONTHLY UNLIMITED AUTOPAY POLICIES

  • Autopay renews monthly on the original purchase date.

  • To cancel, a 30-day written notice is required and must be emailed to Info@DiscoverTheSpace.com.

  • Memberships may be suspended for up to 1 month only with a valid doctor’s note submitted to the same email.

OTHER MEMBERSHIP AND PURCHASE POLICIES

  • One Year Unlimited Membership: Non-refundable and non-transferable.

  • Class Packs & Drop-Ins (Classes & Childcare): Non-refundable and expire 6 months from purchase date unless otherwise stated.

  • Workshops: All sales are final.

PURCHASE FEES

  • Purchases over $100 for studio services, workshops, retail, teacher training, and retreats are subject to a 3% credit card processing fee.

  • Cash and check payments are accepted in-house without this fee.

BOOKING POLICIES

No Show / Late Cancellation

  • A $10 fee applies for no-shows and cancellations made less than 2 hours before class.

  • Cancellations must be made at least 2 hours prior to avoid fees.

  • If no payment method is on file, the class pass used will be deducted.

Waitlist

  • Signing up means you’re available and ready to attend if a spot opens.

  • Please remove yourself from the waitlist if you can no longer attend so others may have the opportunity.

  • Waitlist confirmations will be sent by email if notifications are enabled in MindBody.

  • You will be added to the class roster no later than 2 hours before class if a spot opens.

  • For last-minute openings (less than 2 hours before class), call the studio directly.

STUDIO CLOSURES AND INCLEMENT WEATHER POLICIES

  • Snow Days: If Brighton/Howell area schools close for snow, The Space will close as well.

  • Cold Days: We remain open regardless of cold weather school closures.

  • Closure notifications will be posted on social media and emailed to clients signed up for canceled classes.

  • Always check MindBody app for the most up-to-date status.